A customer community helps to increases loyalty, reduce support costs and. Does anyone have experience with these programs? If so, I would really appreciate some feedback to placate my concerns. Engage your customers with a vibrant and modern online customer community forum. I tell them no and then request they walk me through the solution.Īs times have changed, maybe I need to as well. Every time I call them, before you can even finish explaining what is going on they want to screen share. I only allow Apple to access screen sharing. To date with Apple, I have not experienced a single hiccup, disk failure or system failure andI attribute this to my strict "no download" policy. Since 2004, I have not installed any programs not made by Apple with the exception of Adobe (circa 2004), Nik Collection (circa 2007), Carbon Copy Cloner (2010), Wacom (2015) and QNAP Finder (2020). When I went to the sites, they appear to be screen sharing programs. When you get the host app it will ask to download a addon for remote viewing. Forum Happy As Is TeamViewer TeamViewer Support Happy As Is User Dashboard Teamviewer Remote Repair - Service Plans - New Pricing New Remote Service Pricing.Updated Jadded a setup fee.ONLY Linux and Windows With a monthly service plan, You can contact me any time you are having computer problems. I've been working with tech support (very responsive) and they requested I download and install Putty and Teamviewer. I am in the process of setting it up and have run into several configuration pop-ups.
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